Company Name: HCL Technologies
Website: www.hcl.com
Qualification: Any Graduate/ Post Graduate
Experience: 0-3 Years
Location: Chennai
Job Role: Technical Support Officer
Job Description:
HCL Walk-in Drive For Technical Support Officer - UK Voice Process - 200 Openings
Essential Duties and Responsibilities:
1. Provide client support and technical issue resolution via E-Mail, phone and other electronic medium.
2. Configuration of client's equipment to connect to the Internet via modem/DSL Router (Dialup/DSL customers
only).
3. Configure software to connect to Internet application servers.
4. Provide training to clients in the use of system and applications as related to Internet.
5. Obtain general understanding of OS and application operations related to company offered services.
6. Identify and correct or advise, on operational issues in client computer systems.
Education: Any Graduate/Graduates with arrears/Post Graduate
Experience : Freshers and Less than 3 Years Experienced candidates can Walk-in
Expectations:
- Excellent communication skills in English.
- Willingness to work at Night.
- Willingness to work in a BPO.
Walk In Venue:
HCL Technologies BSERV Limited,
WSS Towers,
# 107 & 108, Harris Road,
Pudupet, Mount Road,
Chennai-2.
Landmark - Near Casino Theatre.